716.694.4000
Toll Free: 800.333.5300

Small Press Specialists

Setting the standard for quality, low tonnage presses since 1950

Print page

Customer Satisfaction Survey

Please take a moment to let us know how we are doing (questions marked with '*' are required).

1. What is your overall satisfaction with Kenco Press? *

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

2. Kenco Press products and services meet my needs and expectations. *

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

3. How satisfied are you with the quality of Kenco Press products and services? *

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

4. How satisfied were you with our promised and actual delivery date? *

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A

5. How satisfied were you with the packaging and integrity of order(s) delivered? *

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A

6. How satisfied were you with the written documentation provided? *

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A

Have you had interaction(s) with a Kenco Press representative? If no, skip questions 7 - 16. *

Yes

7. The company representative was courteous . . .

8. The company representative was professional . . .

9. The company representative was helpful . . .

10. The company representative was knowledgeable . . .

11. The company representative responded to my inquiry in a timely fashion . . .

12. The company representative processed my order(s) accurately . . .

Did you have a technical question (or issue)? If no, skip questions 13 - 16. *

Yes

13. The company representative understood my problem . . .

14. The company representative solved my issue in a timely manner . . .

15. The company representative provided clear information or advice . . .

16. The company representative resolved the issue to my satisfaction . . .

Please include any additional comments / suggestions:

Company Name *

Your Name (optional)

Email (include if you wish to be contacted)

Phone (optional)

Thank you for your participation and feedback!

Taber Industries is committed to providing the best possible service.

Taber Materials Test & Measurement | Taber Transducer